terms & Conditions

**Folk Hero Software Company – Terms and Conditions**

**1. Acceptance of Terms**

By accessing and using the Folk Hero website (www.folkhero.com.au) and our software services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use this website or our services.

**2. Description of Services**

Folk Hero provides an online ordering website service with a printer and tablet. We offer two pricing packages:

**2.1 Two Years Package**

– Monthly Fee: $99 (Inc. GST)
– One-Time Setup Fee: $349 (Inc. GST)

**Included Services:**

– Building Your Website
– Hosting Fee
– Printer and Tablet
– 24/7 Support
– Menu Updates
– Picture Updates

**2.2 One Year Package**

– Monthly Fee: $129 (Inc. GST)
– One-Time Setup Fee: $449 (Inc. GST)

**Included Services:**

– Building Your Website
– Hosting Fee
– Printer and Tablet
– 24/7 Support
– Menu Updates (Installation included, subsequent updates cost $125 each)
– Picture Updates (Installation included, subsequent updates cost $125 each)

**3. Payment Terms**

– Payment for the selected package is due monthly and shall be automatically deducted from your provided payment method.
– The one-time setup fee is payable upfront upon signing up for the service.
– All fees are inclusive of Goods and Services Tax (GST) unless otherwise stated.

**4. Cancellation**

– In case of cancellation by the restaurant/merchant, the full remaining balance of the contract shall be due immediately.
– Folk Hero reserves the right to terminate the service at its discretion with appropriate notice.

**5. Intellectual Property**

– Folk Hero retains ownership of the software, website, and any related intellectual property.
– You may not reproduce, modify, or distribute our software without prior written consent.

**6. Limitation of Liability**

– Folk Hero is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

**7. Privacy**

– We collect and use your information as outlined in our Privacy Policy, which is an integral part of these terms.

**8. Changes to Terms and Conditions**

– Folk Hero reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website.

**10. Contact Information**

If you have any questions or concerns regarding these terms and conditions, please contact us at Contact